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A warm, safe place tonight, and a home after that
For people sleeping rough, in shrines, bus stands or unsafe rooms, and for families about to lose their home.
The situation in Kashmir
Kashmir's winters make sleeping outside dangerous. During Chillai Kalan, night temperatures fall well below freezing, and people without shelter face frostbite, pneumonia and worse.
People end up without a home for many reasons: losing a job, illness, a family breakdown, addiction, eviction, or leaving an abusive home. Much homelessness here is hidden: people moving between relatives, sleeping in shrines or shops, or living in rooms without heating or doors that lock. Women and older people are often the least visible.
What we provide
Winter outreach patrols
Teams go out on winter nights with blankets, hot tea and food, and offer everyone they meet a bed indoors.
Emergency shelter
Safe, heated beds through our partner shelters, with separate space for women and families.
Food and warmth
Hot meals, warm clothing, pherans, blankets and kangris for people outside or in unheated rooms.
Health and documents
Health checks and help replacing lost ID, Aadhaar and ration cards, without which nothing else is possible.
Back into a home
Help finding a room, money towards a first month's rent, and applications for government housing schemes.
Work and family
Links to jobs and skills training, and help reconnecting with family where it is safe to do so.
How it works
Tell us
Send a request for yourself, or tell us where you saw someone sleeping outside.
We find them
An outreach worker visits as soon as possible, usually the same day in winter.
A safe bed
We offer a place in a shelter, with food, warmth and a health check.
Into a home
A caseworker helps with documents, income and a place to live, then checks in for six months.
How you can help
Every part of this programme depends on donors, volunteers and partners.
Common questions
I have seen someone sleeping outside. What should I do?
Send us a request with the location, the time you saw them, and a short description. If they look very unwell or the night is extremely cold, contact emergency services first.
Do you give cash to people on the street?
No. We provide shelter, food, clothing and practical help instead. If you want to help someone directly, a hot meal or a warm blanket is better than money.
Can families with children stay in a shelter?
Yes. We arrange separate, safe space for women, children and families.
Our other programmes
Addiction recovery
For anyone struggling with drugs or alcohol, and for families who are worried about someone they love.
Learn moreDisability support
For children and adults with physical, intellectual, developmental or sensory disabilities, and for the families who care for them.
Learn moreDomestic abuse
For women, men, children and older people who are being hurt, threatened or controlled by a partner or family member.
Learn more