At KashmirOnline Foundation (kashmironline.org), we strive to provide the best services and experiences to our supporters, donors, and clients. However, if you are not satisfied with your experience or need a refund, please review the following guidelines.

   1.Donations

All donations made through our website are considered final. As a charity organization, we rely on donations to support our work in mental health, addiction, domestic abuse, substance abuse, and homelessness. However, if you believe a donation was made in error or wish to request a refund, please contact us within 30 days of the donation date.

To request a donation refund, please contact us at:

• • Email: donation@kashmironline.com
  • Phone: 410-417-8717

Refunds will be issued on a case-by-case basis at the discretion of KashmirOnline Foundation, depending on the circumstances surrounding the donation.

2. Event Registrations and Services

If you have registered for an event or service through our website and need to cancel, you may be eligible for a refund if the cancellation is made at least 7 days before the event or service date. Refund requests made after this period may not be honored.

To request a refund for event registrations or services, please contact us at:

• • Email: donation@kashmironline.com
  • Phone: 410-417-8717

Refunds will be processed within 14 business days of approval, and the amount will be returned using the original payment method.

3. Products or Goods

If you have purchased products through our website, refunds will be offered for faulty or damaged goods. You must contact us within 7 days of receiving the product, providing details and evidence of the issue. Returned items must be in their original condition and packaging, and you may be responsible for return shipping costs.

To initiate a return or refund, please contact us at:

• • Email: donation@kashmironline.com
  • Phone: 410-417-8717

We will process refunds for product returns within 14 business days after receiving and inspecting the returned item.

4. Refund Processing

Refunds will be issued back to the original payment method used during the transaction. Please note that it may take additional time for the refund to appear in your account, depending on your financial institution.

5. Non-Refundable Items

The following items are not eligible for refunds:

• • Donations made more than 30 days ago.
  • Event registrations or service fees if canceled less than 7 days before the event or service.
  • Products or services clearly marked as non-refundable at the time of purchase.

6. Changes to This Policy

KashmirOnline Foundation reserves the right to amend or update this Refund Policy at any time. Any changes will be reflected on this page with a revised “effective date.”

7. Contact Us

For questions or concerns about this Refund Policy, please contact us at:

KashmirOnline Foundation
Email: donation@kashmironline.com
Phone: 410-417-8717